Disability Access Policy

 

< Back to policies & procedures

If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Disabled Access

At the Lakeside Surgery and Corby Urgent Care Centre there are reserved car parking spaces for the disabled near the front door. Wheelchair access to the building is at the front entrance. The ramp also allows access to the treatment room from outside in an emergency.

Patient services are provided at ground floor level through the joint access with the Corby Urgent Care Centre. There are lifts to access the first and second floors which are located by going into the front entrance and turning right. They are opposite the stairs. There are disabled patients' WCs in the entrance to the building. If you are disabled and find access difficult please let us know how we can improve things.   

Wheelchairs are available and a hearing loop is installed for the hard of hearing. Reception staff are available to help patients with special needs.

  • Braille translation service  
  • Disabled parking  
  • Disabled WC - 
  • Induction loop  
  • Signing service available  
  • Step free access  
  • Wheelchair access  

Disabled Parking – Blue Badge Scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop System

We have a loop induction system at Reception to assist the hearing impaired. 

Blind/Partially Sighted

If you or your family members are blind or partially sighted we can give you an accessible electronic version or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the Guide Dog website for further information.